2

The role of nonverbal communication in service encounters

Year:
2000
Language:
english
File:
PDF, 312 KB
english, 2000
11

Consumer-to-consumer value within social networks

Year:
2014
Language:
english
File:
PDF, 115 KB
english, 2014
12

Being True to Oneself: Investigating Celebrity Brand Authenticity

Year:
2016
Language:
english
File:
PDF, 201 KB
english, 2016
18

Service consumption criticality in failure recovery

Year:
1998
Language:
english
File:
PDF, 740 KB
english, 1998
19

Toward the measurement of the marketing culture of a service firm

Year:
1990
Language:
english
File:
PDF, 1.34 MB
english, 1990
21

THE IMPORTANCE CONSUMERS PLACE ON PROFESSIONAL SERVICES

Year:
1988
Language:
english
File:
PDF, 897 KB
english, 1988
22

Marketing culture and marketing effectiveness in service firms

Year:
1995
Language:
english
File:
PDF, 54 KB
english, 1995
24

Exploring relationship marketing in membership associations

Year:
2013
Language:
english
File:
PDF, 231 KB
english, 2013
25

Ogilvy on Advertisingby David Ogilvy

Year:
1986
File:
PDF, 182 KB
1986
26

Ogilvy on Advertisingby David Ogilvy

Year:
1986
Language:
english
File:
PDF, 182 KB
english, 1986
27

What Kind of Marketing Culture Exists in Your Service Firm? An Audit

Year:
1992
Language:
english
File:
PDF, 509 KB
english, 1992
29

Influences Upon Consumer Expectations of Services

Year:
1991
Language:
english
File:
PDF, 752 KB
english, 1991
32

Buyer involvement in purchasing success

Year:
1993
Language:
english
File:
PDF, 719 KB
english, 1993
35

Summary Report on the Academic Employment of Women in Anthropology

Year:
1992
Language:
english
File:
PDF, 610 KB
english, 1992
36

Academic Employment of Women in Anthropology

Year:
1994
Language:
english
File:
PDF, 717 KB
english, 1994
48

Investigating consumer–brand relational authenticity

Year:
2014
Language:
english
File:
PDF, 352 KB
english, 2014